25 March 2025
Digital Product Design Lead

25 March 2025
Digital Product Design Lead

About the Company
Our client is a leading organisation in NZ dedicated to innovation and exceptional customer experiences. They value inclusion, collaboration, and continuous improvement across all levels of the business.

About the Role

We’re seeking an experienced and strategic Digital Product Design Lead or Senior Product Designer for a key transformation initiative. This is a pivotal role in reshaping digital experiences for a large customer base using future-forward thinking and tools like AEM.

Key Responsibilities

• Lead digital product design across end-to-end user journeys
• Guide and mentor design thinking, UX research, and HCD methods
• Drive the development of digital design systems and interface standards
• Collaborate on digital strategy, innovation, and integration of AI technologies
• Advocate for customer-centric design and measurable outcomes

Key Skills and Experience

• Experience in digital product design 
• Proven success in website transformations and service design in complex organisations
• Proficiency with Adobe Experience Manager (AEM) and accessibility principles
• Expertise in HCD, UX research, prototyping, journey mapping, and testing
• Strong communication, facilitation, and stakeholder engagement skills
• Demonstrated ability to embed innovation and emerging technologies like AI into design
• Resilient, curious, and collaborative with excellent mentoring abilities

If you’re ready to shape the future of digital experiences in a meaningful way, we want to hear from you.

Natalie Parr

• High-impact digital transformation project
• Work with cutting-edge tools like Adobe Experience Manager (AEM)
• Join a passionate, forward-thinking design team

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