Most leaders don’t have a clue how to coach their team.
Use this simple coaching framework to increase your team’s performance.
Coaching. It’s not just a buzzword.
It can lead to:
- Increased engagement
- Better relationships
- More autonomy
So, what’s this framework? Well, it’s called GROW.
It stands for:
- Goal – What do you want?
- Reality – Where are you now?
- Options – What could you do?
- Will – What will you do?
Here’s how to use it to increase your team’s performance.
GOAL: What do you want?
Without a target, their arrow is just flying in the wind.
Coaching someone starts with defining the goal.
Ask them:
- What are you trying to achieve?
- How will you measure your progress?
- Why do you want to achieve this goal?
REALITY: Where are you now?
They need to know where they’re starting from to get to their destination.
Help them identify where they are now.
Ask them:
- Where are you now relative to your goal?
- What action have you taken so far?
- What’s getting in the way?
OPTIONS: What could you do?
There’s more than one way to climb a tree.
Brainstorm the different paths to their goal.
Ask them:
- What’s your plan to achieve this goal?
- What help will you need help to achieve it?
- Are there other paths you could take?
- What are their pros and cons?
WILL: What will you do?
Ideas without action are like climbing a ladder with no rungs. You don’t make any progress.
Convert their options into actions.
Ask them:
- When are you going to action your first step?
- What could trip you up, and how will you tackle it?
- On a scale of 1-10 how committed are you to achieving this goal?
- If it’s not a 10, how can we make it a 10?
People are more committed to plans they’ve built themselves.
Use the GROW model to put them in the driver’s seat.